SUPPORT
FAQ's
What types of products do you sell?
We sell digital ebooks with Private Label Rights (PLR). These ebooks can be modified, rebranded, and resold by you.
Are there physical products?
No, all products on Rich Off Ebooks are digital files. There are no physical products, and no items will be shipped.
How do I receive my ebook after purchase?
Once your purchase is complete, you will gain immediate access to download the ebook file(s. There is no shipping involved, and the download link is provided to you right after payment.
Can I get a refund on my purchase?
Due to the nature of digital products and instant downloads, we do not offer refunds or cancellations once an order has been completed. Please review your order carefully before confirming your purchase.
Can I modify the ebooks I purchase?
Yes! Our ebooks come with Private Label Rights (PLR), meaning you can edit, rebrand, and even resell the content. However, you may not claim authorship of the original content.
How do I contact customer support?
If you experience any issues with your ebook or have any questions, please reach out to our support team at support@richoffebooks.com. You can also fill out the below above, and we will assist you as quickly as possible.
How do I download my ebook?
After your purchase is complete, you will be provided with a download link. Simply click the link to start downloading the ebook to your device. change this to include once download there will be a zip file that will need to be opened, once opened it contains a PDF of the ebook as well as an instruction sheet with a link to Canva to edit and customize the ebook
What if I have trouble downloading my ebook?
If you encounter any issues with downloading your ebook, please contact our support team at support@richoffebooks.com, and we will assist you promptly.
Do you offer bulk purchases or licensing for resellers?
Currently, we offer individual ebook purchases. If you're interested in bulk purchases or licensing, please contact us for more details at support@richoffebooks.com.
Can I use these ebooks on my website or for email marketing?
Yes, you can use the ebooks on your website or for email marketing, provided that you modify and rebrand them in accordance with the PLR license.